WARRANTY

Find out more about the warranties
on our workout equipment

If you have any further questions you would like answered before you buy, please contact our friendly team in St Johnston, Co.Donegal. We deliver throughout Northern Ireland, Republic of Ireland and the UK.

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FREE WEIGHTS

All Prima Fitness free weights are covered by Prima Fitness’ standard limited 12-month warranty from the original date of purchase unless otherwise stated. This warranty covers products against manufacturing defects for the original purchaser, wear and tear is not covered under warranty.
All urethane-coated products are covered for 3 years against manufacturing defects (i.e. Urethane Dumbbells and Olympic Discs).
The warranty does not cover:
  • Damage resulting from misuse or neglect
  • Anything deemed to be normal wear and tear
  • Damage resulting from items being used on inappropriate flooring, i.e. concrete, wood or especially hard surfaces. Suitable Rubber or EVA flooring is recommended to prolong the life of your free weight and functional equipment
  • Damage resulting from Olympic Bumper Plates not being used on a suitable good quality Olympic Lifting Platform
  • Any issues with superficial stickers, badges or end caps
  • Damage resulting from throwing or dropping products that are not designed for this purpose, including but not limited to dumbbells, barbells and kettlebells. Bent dumbbell handles are a clear sign of abuse and may exclude the product from the warranty
  • Any issues with flooring resulting from regular exposure to direct sunlight or heat sources
  • Any damage resulting from use with racks
  • and storage solutions not sourced from Prima Fitness. For example, rubber dumbbells should be stored on Prima Fitness dumbbell racks which feature saddles to increase the lifetime of the product

Cardio equipment

  • Standard 2-year parts warranty. This covers all mechanical and electrical parts
  • Standard 5-year frame warranty. This covers the integrity of the steel sections of the frame
  • A replacement frame part is provided if required
  • Standard 2-year treadmill motor warranty. A replacement motor is provided within the first 2 years if required
  • 2-year labour warranty. All parts will be fitted free of charge within the first 2 years
  • Parts required due to malicious damage or misuse will be chargeable together with the required labour costs to fit the parts
  • Excludes rust on frames and components

Indoor cycles

  • Standard 2-year parts warranty. This covers mechanical parts including: crank shaft, cranks, drive belt system, bearings, flywheel, magnetic resistance mechanism. It also covers all welds and the integrity of the cycle frame. Anything on the bike other than specified in the wear items is covered
  • 6-month labour Warranty: All parts will be fitted free of charge within the first 6 months
  • 6-month wear items; wear items include pedals, handle bar grips, computer, and saddle. These are replaced free of charge within the first 6 months
  • Parts required due to malicious damage or misuse of the bikes will be chargeable together with the required labour costs to fit the parts
  • Excludes rust on frames and components

Free accessories

All Prima Fitness accessories are covered by Prima Fitness’ standard limited 6-month warranty from the original date of purchase unless otherwise stated. This warranty covers products against manufacturing defects for the original purchaser, wear and tear is not covered under warranty.

Prima Fitness free weights

  • Dumbbells, weight plates and other free weights products are covered with a 12-month parts-only warranty
  • Parts required due to malicious damage or misuse will be chargeable together with the required labour costs to fit the parts

Strength machines

  • Standard 1-year parts warranty - this covers all parts
  • Standard 5-year frame warranty - this covers the integrity of the steel sections of the frame. A replacement frame part is provided if required
  • 1-year labour warranty. This covers all parts which require replacement in the first 12 months
  • Parts required due to malicious damage or misuse will be chargeable together with the required labour costs to fit the parts
  • Excludes rust on frames and components

For high quality workout equipment in Northern Ireland, Republic of Ireland and the UK

Shop online with Prima Fitness. For more information on our products, please contact our team in St Johnston, Co.Donegal.
004428 7126 2223

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see what our customers have to say


A massive thank you to Ryan and all of the team at Prima Fitness for playing such an integral part in helping us transform our spin studio at Farm Lane. Ryan's knowledge and expertise on his products is second to none, and his advice and professionalism has been greatly appreciated. Our new bikes have already seen plenty of use - and both their quality, and the standard of installation leaves us confident in both Prima, and Ryan as being our future equipment supplier of choice. So from all at Rogue, thank you!
- Amy O’Mahoney, Operations Manager @ Rogue Fitness
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